Delivery
At Health Leads UK, we partner with Royal Mail and DHL to provide fast, tracked and reliable delivery options. Prices start from as low as £2.99 for a 48-hour tracked service. Full rates and available services are shown at checkout based on your delivery address and basket weight.
UK Delivery Options
| Service | From | Typical delivery time | Notes |
|---|---|---|---|
| Royal Mail (Tracked) | £2.99 | 48 hours (tracked) | Options and rates displayed at checkout. |
| DHL (Tracked Courier) | Calculated at checkout | Express options available | Options and rates displayed at checkout. |
Please note: Next day services may be available, however next day delivery is not always guaranteed by the courier.
Please allow up to 5 working days during peak periods.
Scottish Highlands, Offshore Islands & Northern Ireland may experience extended delivery times.
Free UK Delivery Over £40
Orders delivered within the UK over £40 qualify for FREE shipping. At checkout, you can choose between Royal Mail and DHL.
Liquids over 2kg: Liquid orders exceeding 2kg cannot be sent via Royal Mail due to weight restrictions and will automatically be upgraded to Courier Service.
Dispatch Timeframes
| Order placed | Dispatch timing |
|---|---|
| Monday to Friday (before 1:00pm) | Priority dispatch (same working day where possible) |
| Monday to Thursday (after 1:00pm) | Next working day |
| Friday (after 1:00pm) | Dispatched Monday |
| Weekend orders | Dispatched Monday |
Public Holiday Closures
We are closed on UK Bank Holidays. Please expect additional dispatch and delivery time if you order on or within 48 hours of a closure date.
Closure dates:
(TBA)
Regional Restrictions & Surcharges
Northern Ireland & Offshore Islands
| Region | Royal Mail | Courier |
|---|---|---|
| Northern Ireland & Offshore Islands | Charged at standard UK rates | May incur surcharges depending on destination |
International Shipping
International shipping options and costs are calculated at checkout based on destination and basket weight.
International Delivery Options
| Service | Estimated delivery |
|---|---|
| ParcelForce International | 2–5 working days* |
We aim to deliver within one week where possible. However, depending on destination, please allow up to 15 working days.
- Orders dispatched within 24 hours (Mon–Fri).
- Weekends excluded.
- We cannot deliver to PO Box addresses.
Important International Notice
- Customers are responsible for any local import duties, taxes, or release fees.
- Health Leads UK Ltd cannot be held responsible for customs regulations in your country.
- If special documentation (e.g. triplicate invoices) is required, please inform us at checkout.
Saturday Delivery
📞 Saturday Delivery: If you require Saturday delivery, please contact our Customer Services team before placing your order and we will do our best to assist.