Privacy Policy
This privacy notice will help you to understand what personal data Health Leads UK collects about you, how Health Leads UK uses this personal data, and what rights you have regarding the personal data we hold about you.
Personal data is any information that can be used to identify a living individual, either on its own, or in combination with other pieces of data. Examples of personal data include name, email address, postal address, etc.
Data processing includes the collection, use and the storage of data.
The data controller is Health Leads UK (Health Leads UK) as per article 4 of the General Data Protection Regulation (GDPR) located here.
In this Policy:
- How we use your information
- Sharing your information
- Processing data you consented to share
- How long we keep your personal data
- Your rights
- Changes to how we protect your privacy
- Cookies
- How to contact us
How we use your information+
There are two purposes for processing your data:
Processing under contract
Processing using your consent
Processing under contract
Health Leads UK processes your personal data as it is necessary for the performance of the contract, or in order to take steps prior to entering into a contract, to which you are a party, provide customer service and support, fraud prevention and detection, improve your experience of our website (please check the cookie policy), and other service in connection with our legal rights and obligations.
If you do not provide your personal data:
If you do not provide all of the requested personal data that is required under the lawful basis of your consent, then Health Leads UK may not be able to enter into and perform the contract, or provide the service
Sharing your information+
Data Transfers
Your personal data is shared with other organisations that Health Leads UK has a lawful and legal requirement with in order to process information on its behalf, like HMRC, law enforcement agencies, and other. Other companies we share information with include, but are not limited to, payment service providers, delivery companies, credit reference agencies, law enforcement and fraud prevention agencies. Your personal data is shared using secure transfer methods, e.g. Sage Encryption and will not be transferred to any additional third parties. Your information is only disclosed to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.
Processing data you consented to share+
Health Leads UK processes your personal data to provide and administer services to perform tasks relating to Health Leads UK business activities. This data processing is based on your consent. These services include, but are not limited to; feedback surveys, email newsletters, and promotional material. Health Leads UK uses consent to process your personal data for any of the services listed above. You do not have to provide your consent and you can withdraw your consent at any time. We will never sell your data to third parties (other than in the course of a business sale or purchase or similar event).
How long we keep your personal data+
Your personal data will be retained in line with the organisation retention policies which can be accessed – Retention Policy HLR01
Your rights+
Where Health Leads UK is relying on your consent to process your personal data, you have the right to withdraw your given consent at any time. To withdraw your consent please uncheck the box for newsletter subscription on your account the Health Leads UK website or send an email to
[email protected].
You have the following rights regarding your personal data:
You have the right to be informed about how your personal information is being used;
You have the right to request access to your data;
You have the right to correct your data if it is incorrect;
You have the right to ask for a copy of your data to be transferred to another organisation;
You have the right to ask for your data to be deleted. (you can use the option “delete account” on our website or send an email to [email protected])
The use of automated decision making
Your personal data is not used in any automated decision making (making a decision solely by automated means without any human involvement) or profiling (automated processing of personal data to evaluate certain conditions about an individual).
How to lodge a complaint
If you have a complaint regarding the processing of your personal data, then please contact Health Leads UK [email protected]. You also have the right to lodge a complaint with the supervising authority, at any time. Should you wish to exercise that right the full details are available at: https://ico.org.uk/
You do not have the right to withdraw consent if Health Leads UK is not relying on consent to process your data.
Changes to how we protect your privacy+
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Health Leads UK website, or by some other means of contact such as email, so that you are able to review the changes before you continue to share personal information with us.
Cookies+
How to contact us+
For any further information, to exercise your rights under this privacy policy, to lodge a complaint, or any other queries, please contact us on [email protected], or write to us
Health Leads UK ltd
Horeb Business Park
Llandysul
SA44 4JG
